Privacy Policy

Last updated: August 2026

Brand 360 ("we", "us", "our") is an event management and digital marketing agency headquartered in Chennai, India. We respect your privacy and are committed to protecting the personal information you share with us when you enquire about our event services, engage us for digital marketing campaigns, or interact with our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we deliver — including corporate event management, brand activations, live production, social media marketing, paid advertising, and content creation.

1. Information We Collect

• Enquiry & Event Details: When you submit a plan-your-event form, call us, or message us on WhatsApp, we collect your name, phone number, email address, company name, event type, approximate date, expected attendance, and any details you share about your event brief.
• Marketing Campaign Data: For digital marketing clients, we may receive audience insights, campaign assets, brand guidelines, and performance data necessary to plan and run social media, paid advertising, and content campaigns on your behalf.
• Website Usage: Our website may automatically collect technical information such as your browser type, device, approximate location, and pages visited through standard analytics tools.
• Event Content: When we cover your event on-site, we may capture photographs and video footage featuring your attendees, speakers, and brand activations.

2. How We Use Your Information

• To respond to your enquiry, prepare proposals, and deliver event management or digital marketing services you have engaged us for.
• To communicate with you about your project, share quotes, timelines, and updates, and coordinate on-site execution.
• To create and publish case studies, portfolio highlights, reels, and social media content — only with your prior written approval.
• To send you occasional updates about our services, new offerings, or seasonal packages. You can opt out at any time.
• To comply with applicable legal, tax, and regulatory requirements in India and any jurisdiction where we deliver services.

3. Event Photography & Content

As part of our event coverage and digital marketing services, we photograph and record events we produce. By attending an event managed by Brand 360, attendees acknowledge that their image may appear in event recaps, social media content, and promotional materials. If you or any attendee wish to opt out of being featured, please notify our team in writing before the event and we will make reasonable efforts to accommodate the request.

4. Digital Marketing & Third-Party Platforms

When we manage social media, paid advertising, or performance campaigns for you, we work with platforms such as Meta (Instagram & Facebook), Google Ads, YouTube, and analytics providers. These platforms have their own privacy policies and data practices. Brand 360 acts as your agency partner and does not sell your customer data to any third party.

5. Data Sharing

We do not sell or rent your personal information. We may share data only with:

• Trusted vendors and sub-contractors directly involved in delivering your event (e.g. venue partners, fabrication, catering) — strictly on a need-to-know basis.
• Platform providers required to run digital marketing campaigns on your behalf.
• Legal or tax authorities where required by law.

6. Data Retention

We retain your information for as long as necessary to deliver our services, respond to follow-up enquiries, and meet legal or accounting obligations. Event briefs, contracts, and campaign data are typically retained for the duration of our engagement and for a reasonable period thereafter to support portfolio showcases and reference checks.

7. Data Security

We apply reasonable technical and organisational safeguards — restricted internal access, secure storage of campaign assets, and confidentiality agreements with staff and vendors. No method of transmission or storage is completely secure, but we work to protect your information against unauthorised access, alteration, or disclosure.

8. Your Rights

• Request access to or a copy of the personal information we hold about you.
• Ask us to correct inaccurate or outdated details.
• Request deletion of your data where it is no longer required for service delivery or legal compliance.
• Opt out of marketing communications at any time by replying STOP or emailing us.

To exercise any of these rights, contact us using the details below.

9. Cookies

Our website may use cookies and similar technologies to improve browsing experience and understand traffic patterns. You can control cookies through your browser settings. Disabling cookies may affect some website features.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised "last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: teambrand360@gmail.com
• Phone: +91 98844 26115
• Address: Plot no. 178 & 179, Phase 1, Metro City, Kel Aynambakkam, Chennai, India — 600 095